{"id":235,"date":"2025-08-24T10:02:45","date_gmt":"2025-08-24T10:02:45","guid":{"rendered":"https:\/\/beauty-glow.md\/?page_id=235"},"modified":"2026-04-09T17:44:55","modified_gmt":"2026-04-09T17:44:55","slug":"politica-de-retur","status":"publish","type":"page","link":"https:\/\/beauty-glow.md\/ro\/politica-de-retur\/","title":{"rendered":"Politica de retur"},"content":{"rendered":"<div class=\"banner has-hover hide-for-small\" id=\"banner-1723130081\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img decoding=\"async\" width=\"1920\" height=\"575\" src=\"https:\/\/beauty-glow.md\/wp-content\/uploads\/2024\/01\/Header-Dekstop.jpg\" class=\"bg attachment-original size-original\" alt=\"Header Dekstop\" title=\"\">                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-90722797\" class=\"text-box banner-layer x0 md-x0 lg-x0 y100 md-y100 lg-y100 res-text\">\n                     <div data-animate=\"bounceInLeft\">           <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-left\">\n                  \n\t<div id=\"text-992684203\" class=\"text\">\n\t\t\n\n<h1>Politica de returnare Beauty Glow<\/h1>\n\n\t\t\n<style>\n#text-992684203 {\n  font-size: 0.75rem;\n}\n@media (min-width:550px) {\n  #text-992684203 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n              <\/div>\n           <\/div>\n       <\/div>                     \n<style>\n#text-box-90722797 {\n  width: 100%;\n}\n#text-box-90722797 .text-box-content {\n  font-size: 80%;\n}\n@media (min-width:550px) {\n  #text-box-90722797 {\n    width: 90%;\n  }\n  #text-box-90722797 .text-box-content {\n    font-size: 100%;\n  }\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1723130081 {\n  padding-top: 90%;\n}\n#banner-1723130081 .overlay {\n  background-color: rgba(0,0,0,.5);\n}\n#banner-1723130081 .banner-bg img {\n  object-position: 50% 100%;\n}\n@media (min-width:550px) {\n  #banner-1723130081 {\n    padding-top: 400px;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\n\t<section class=\"section\" id=\"section_1997262478\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-374955263\">\n\n\t<div id=\"col-1953927971\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p data-start=\"645\" data-end=\"687\">\n<h2 data-start=\"150\" data-end=\"406\"><strong data-start=\"150\" data-end=\"204\">1. Returnarea produselor \u0219i termenul de solicitare<\/strong><\/h2>\n<p data-start=\"150\" data-end=\"406\">Clien\u021bii au dreptul s\u0103 returneze <a href=\"https:\/\/beauty-glow.md\/shop\/\">produsele<\/a> \u00een termen de <strong data-start=\"263\" data-end=\"289\">14 zile calendaristice<\/strong> de la data achizi\u021biei, \u00een cazul \u00een care produsul nu corespunde m\u0103rimii, culorii sau pur \u0219i simplu v-a\u021bi r\u0103zg\u00e2ndit.<\/p>\n<p data-start=\"408\" data-end=\"617\">Schimbul sau returnarea este posibil\u0103 doar dac\u0103 produsul p\u0103streaz\u0103 aspectul comercial, ambalajul original, sigiliile \u0219i etichetele, precum \u0219i setul complet al produsului (etichet\u0103, capace de protec\u021bie etc.).<\/p>\n<h2 data-start=\"619\" data-end=\"650\"><strong data-start=\"619\" data-end=\"648\">2. Procedura de returnare<\/strong><\/h2>\n<ul data-start=\"651\" data-end=\"1117\">\n<li data-start=\"651\" data-end=\"769\">\n<p data-start=\"653\" data-end=\"769\">Prezenta\u021bi-v\u0103 la magazinul <strong data-start=\"680\" data-end=\"695\">Beauty Glow<\/strong>, \u00eempreun\u0103 cu produsul \u0219i bonul fiscal\/chitan\u021ba care confirm\u0103 achizi\u021bia.<\/p>\n<\/li>\n<li data-start=\"770\" data-end=\"861\">\n<p data-start=\"772\" data-end=\"861\">Comunica\u021bi angajatului motivul return\u0103rii. Dac\u0103 este necesar, produsul va fi verificat.<\/p>\n<\/li>\n<li data-start=\"862\" data-end=\"980\">\n<p data-start=\"864\" data-end=\"980\">\u00cen cazul return\u0103rii din cauza unui defect sau a unei erori, restituirea banilor sau schimbul se efectueaz\u0103 pe loc.<\/p>\n<\/li>\n<li data-start=\"981\" data-end=\"1117\">\n<p data-start=\"983\" data-end=\"1117\">\u00cen cazul return\u0103rii din alte motive (dac\u0103 produsul p\u0103streaz\u0103 aspectul \u0219i ambalajul original), banii se restituie \u00een numerar la cas\u0103.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"1119\" data-end=\"1147\"><strong data-start=\"1119\" data-end=\"1145\">3. Restituirea banilor<\/strong><\/h2>\n<ul data-start=\"1148\" data-end=\"1359\">\n<li data-start=\"1148\" data-end=\"1275\">\n<p data-start=\"1150\" data-end=\"1275\">Dup\u0103 recep\u021bionarea \u0219i verificarea produsului, restituirea contravalorii se efectueaz\u0103 \u00een termen de <strong data-start=\"1249\" data-end=\"1272\">5\u20137 zile lucr\u0103toare<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1276\" data-end=\"1359\">\n<p data-start=\"1278\" data-end=\"1359\">Restituirea este posibil\u0103 prin aceea\u0219i metod\u0103 prin care a fost efectuat\u0103 plata.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"1361\" data-end=\"1448\"><strong data-start=\"1361\" data-end=\"1411\">4. Excep\u021bii (produse care nu pot fi returnate)<\/strong><\/h2>\n<p data-start=\"1361\" data-end=\"1448\">Nu se accept\u0103 returnarea pentru:<\/p>\n<ul data-start=\"1449\" data-end=\"1622\">\n<li data-start=\"1449\" data-end=\"1485\">\n<p data-start=\"1451\" data-end=\"1485\">Produse desf\u0103cute sau utilizate.<\/p>\n<\/li>\n<li data-start=\"1486\" data-end=\"1575\">\n<p data-start=\"1488\" data-end=\"1575\">Produse de \u00eengrijire personal\u0103, sensibile la igien\u0103, dac\u0103 lipse\u0219te sigiliul original.<\/p>\n<\/li>\n<li data-start=\"1576\" data-end=\"1622\">\n<p data-start=\"1578\" data-end=\"1622\">Consumabile de salon, mostre, testere etc.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"1624\" data-end=\"1671\"><strong data-start=\"1624\" data-end=\"1669\">5. Returnarea \u00een caz de defect sau eroare<\/strong><\/h2>\n<ul data-start=\"1672\" data-end=\"2013\">\n<li data-start=\"1672\" data-end=\"1857\">\n<p data-start=\"1674\" data-end=\"1857\">\u00cen cazul livr\u0103rii unui produs defect, deteriorat sau care nu corespunde descrierii, returnarea sau schimbul se efectueaz\u0103 \u00een termen de <strong data-start=\"1809\" data-end=\"1838\">30 de zile calendaristice<\/strong> de la achizi\u021bie.<\/p>\n<\/li>\n<li data-start=\"1858\" data-end=\"1925\">\n<p data-start=\"1860\" data-end=\"1925\"><strong data-start=\"1860\" data-end=\"1875\">Beauty Glow<\/strong> suport\u0103 toate cheltuielile aferente return\u0103rii.<\/p>\n<\/li>\n<li data-start=\"1926\" data-end=\"2013\">\n<p data-start=\"1928\" data-end=\"2013\">Restituirea se efectueaz\u0103 integral, prin aceea\u0219i metod\u0103 de plat\u0103 utilizat\u0103 ini\u021bial.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"2015\" data-end=\"2047\"><strong data-start=\"2015\" data-end=\"2045\">6. Informa\u021bii suplimentare<\/strong><\/h2>\n<ul data-start=\"2048\" data-end=\"2288\">\n<li data-start=\"2048\" data-end=\"2150\">\n<p data-start=\"2050\" data-end=\"2150\">\u00cen caz de necesitate urgent\u0103, oferim schimbul cu un produs similar, \u00een limita stocului disponibil.<\/p>\n<\/li>\n<li data-start=\"2151\" data-end=\"2288\">\n<p data-start=\"2153\" data-end=\"2288\">P\u0103stra\u021bi toate documentele legate de achizi\u021bie: bon fiscal, chitan\u021b\u0103, ambalaj \u2013 acestea vor facilita procesarea rapid\u0103 a solicit\u0103rii.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"2290\" data-end=\"2392\"><strong data-start=\"2290\" data-end=\"2305\">7. Contacte<\/strong><\/h2>\n<p data-start=\"2290\" data-end=\"2392\">\ud83d\udcde Telefon: +373 605 922 44<br data-start=\"2335\" data-end=\"2338\" \/>\ud83d\udccd Adres\u0103: Chi\u0219in\u0103u, bd. \u0218tefan cel Mare \u0219i Sf\u00e2nt 64\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1953927971 > .col-inner {\n  padding: 30px 30px 30px 30px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<style>\n#row-374955263 > .col > .col-inner {\n  background-color: rgba(213, 184, 184, 0.5);\n  border-radius: 20px;\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1997262478 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":768,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-235","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/beauty-glow.md\/ro\/wp-json\/wp\/v2\/pages\/235","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beauty-glow.md\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/beauty-glow.md\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/beauty-glow.md\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/beauty-glow.md\/ro\/wp-json\/wp\/v2\/comments?post=235"}],"version-history":[{"count":7,"href":"https:\/\/beauty-glow.md\/ro\/wp-json\/wp\/v2\/pages\/235\/revisions"}],"predecessor-version":[{"id":2646,"href":"https:\/\/beauty-glow.md\/ro\/wp-json\/wp\/v2\/pages\/235\/revisions\/2646"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/beauty-glow.md\/ro\/wp-json\/wp\/v2\/media\/768"}],"wp:attachment":[{"href":"https:\/\/beauty-glow.md\/ro\/wp-json\/wp\/v2\/media?parent=235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}